Photoshop Elements 2024 Printing Problem

[andrew_2157]

Hello,

I recently upgraded from Photoshop Elements 9 running on Windows 11 to Photoshop Elements 2024 and now my prints are too dark.  My printer is an Epson R3000. I am using Epson paper with the correct profiles.

My monitor is calibrated, color managent is set to Always Optimize for Printing, Photoshop Elements manages color, color management is turned off in the printer software.

Printing from PSE 9 was never an issue.

I am able to print from an old laptop running Windows 7 and PSE 9 without any problems.

I have removed and reinstalled the printer and drivers several times, which does not solve my problem.

My test prints are reference images which have not been modified, and printed correctly from PSE 9 running on Windows 11.

Does anybody have any suggestions?

Thanks,

Andrew

[Greg_S.]

Does this happen in the Editor or the Organizer or both? 

[andrew_2157]

Only in the Editor, I do not use the Organizer.

This happens with jpeg files that I have not editied in PSE 2024, only printing. The files printed correctly when printing from PSE9.

[hatstead · Accepted solution]

Check the color setting option again.

1. In Editor, go to Edit.Color settings. and check "optimize for computer screens."

2. Go to File>print . In the dialog that opens, lower left, click on "more options." Click on Color Management> color handling, select "Printer Manages  Colors."  The point is not to have both PSE and the printer manage colors.

3. How did you calibrate your monitor? Which tool? Most monitors are set too bright by default resulting in dark print output.

4. Try a test print via Organizer, as the print engines are not the same for Editor & Organizer.

[andrew_2157]

Thank you for the replies.

This is not a monitor calibration issue. I use an unedited test image that prints fine from PSE 9, but not from PSE 2024. Color settings are the same in both PSE 9 and PSE 2024.

Color mangement is turned off in the printer settings.

I used a Datacolor SpyderX Pro to calibrate brightness  setting to 80cd/m2. One of the test images I used is from Datacolor. The print I made in  PSE 9 has not issues, same image printed in PSE 2024 is too dark, no edits were made to the file in either PSE 9 or PSE 2024.

I will try a print from Oragnizer, I did not know the print engines were different.

I have made many prints from PSE9 without any issue, my problems started in PSE2024.

[Greg_S.]

It has always been my speculation that there is confusion between the color management in the Editor and the Organizer.  I will be interested to learn your findings in printing from the Organizer.

[andrew_2157]

It looks like PSE 2024 is not compatible with the R3000 drivers which have not been updted in quite some time. I also tried running PSE 2024 in Win 7 compatibility mode which did not work. 

Printing from the editor with  color management enabledi n the printer app and photshopelements manages colors disabled gave the correct results.

Printing from Organizer with color management disabled  in the printer app resulted in the correct brightness, but very dull washed out colors.

Printing from the Organizer with color management enabled in the printer app gave the correct results.

I noticed in Oragnizer there was no option to enable/disable photoshopelements manages colors.

[Greg_S.]

So the conclusion is that color management should be enabled in the print driver, not Elements?  That should not be surprising, particularly if you have icc profiles running in the print driver.