Hi Greg_S!
I'm sorry for the late reply. This was my first posting here and I didn't actually expect a response. I was just trying to let Adobe know about an issue. Let me try to answer your questions.
How frequent? - Before I started saving my work really frequently, I'd have the program lock up three or four times in a editing session. I learned to get around it by not selecting areas as often and, as I said, saving my work often.
Which selection tools? I primarily use the Quick Selection tool and fall back to the Selection Brush when it doesn't work well. My freezing issue was allways while using the Quick Selection tool, normally when zoomed in and trying to fine tune selecting an area.
File size? Typically less than 10MB. I usually edit JPG files that my wife shoots with her camera in Elements. I tend to shoot RAW files and typically edit them in Lightroom.
How many layers? I'm ashamed to say that even though I've used Elements since shortly after it first came out, I never really used any layers. I've just recently started to try to learn about them. With these, the most I would have had would have been three. The background, a copy of the background, and if I didn't have the program freeze, a layer with the selection.
I will try your suggestion about resetting the preferences file. I typically don't change anything there so it won't hurt me.
Graphics driver? I rely on Windows and Dell to tell me when to update the drivers. I always update them when they say to do so.
Organizer? I do not use Organizer. And do not use Elements web. I will go into Organizer and set Autosync to off though in case it is doing something on it's own.
I typically edit files in batches after we've been somewhere photogenic. I'm caught up for the time being so I won't really be doing a lot of edits for a while.
Thank you so much for your response! And again, I'm sorry that I didn't look back here since I didn't expect any feedback from Adobe.
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