Photoshop Elements 8 Serial Number Reset

Report · Oct 22, 2017

I have an old copy of Photoshop Elements 8 I would like to use on a new laptop. The serial number shows as invalid when I try to install. I suspect this is because it was installed on an old laptop that has since died, and I was unable to deregister. The Adobe website directed me to live chat as the best support option. After a two hour wait, I was told older versions of software are not supported via live chat, and I was sent here to the forums.

So, first, is there someone out there who can reset my serial number as the lovely live chat agent suggested?

Second, is there someone out there who could correct the website so the support option offered for ancient versions of software is the forums and not live chat, where wait times are long and estimates inaccurate?

Forgive any snark or sarcasm. Waiting on hold for support for two hours and then being told no can be trying.

Report · Dec 11, 2024

No I am in the same situation. Funny that adobe computer systems will track your activation in order to kill your access. That means there is code on their main frame that is maintained for this purpose. Yet somehow they can't reset activations.

Report · Dec 12, 2024

It's never ever ever going to happen. Adobe changed their policy about activation resets june of this year. Toss the CD/dvd into the trash.

Seriously , you are S.O.L. There is simply nothing you, or Adobe, can do to fix it.

There is no reason to "rant about this" or type in all caps "But I paid good money," You literally are done even trying to use your 15 year old version.

Here is a link to the newest version: During the checkout process you shoould be offered a chance to check a box thatsays you own a previous version- do it and get $20 off.

https://www.adobe.com/products/photoshop-elements.html