Photoshop Elements 9 won't open - why am I being asked to uninstall and reinstall it?

[FRANK_M]

Yesterday I tried to open Photoshop Elements 9 ( as well as Premiere 9), neither opened and instead I got an error message. It said "Configuration Error" and said I needed to uninstall and reinstall the software. It said to contact Support if that didn't work and also told me to refer to "Error 9".

I haven't uninstalled anything - looking for feedback from others who had the same problem.

1. Anyone know what's going on?

2. Also, what is Error 9?

P.S. Running latest update of Windows 10. I have had no problems with either program prior to the latest W10 update. Also, for what it's worth, I had installed two Adobe updates (one was for Reader, not sure what other was) about an hour before I discovered the Elements/Premiere problem. Don't know if that is related or not.

[Peru Bob]

Exactly what does the error say?

Have a look here:

http://barbarabrundage.com/2013/09/16/pse-8-9-10-cant-sign-in-error-404/

[FRANK_M]

Here is a screenshot. Note, it says Error 6,not Error 9. Sorry for the typo in my original post.

[FRANK_M]

Also, I tried what the barbarabrundage.com link suggested - ("Go to C:\Program Files or Program Files(x86) for 64-bit systems\Adobe, and find the actual .exe file for the Editor and/or Organizer. ... Right click that and make a desktop shortcut. From now on, use that to start PSE.")

When I click on the PEEditor*.exe file, I get the exact same error message.

[FRANK_M]

Also, a friend running Windows 7 is still able to open Elements 9. So this has to be a W10 update issue.

[FRANK_M]

Please note - it says Error 6, not Error 9. Here's a screenshot: