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photoshop elements download, The code you entered is invalid

New Here ,
Jul 22, 2020 Jul 22, 2020

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I purchased Photoshop Elements from Amazon.  After entering the code it says it is invalid.

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Download and install, Import and export, Problem or error

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correct answers 1 Correct answer

Adobe Community Professional , Jul 22, 2020 Jul 22, 2020
You probably have a redemption code that needs to be converted to a serial number.  A redemption code contains both numbers and letters.  A serial number contains only numbers.  See if this article helps you.

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Adobe Community Professional ,
Jul 22, 2020 Jul 22, 2020

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You probably have a redemption code that needs to be converted to a serial number.  A redemption code contains both numbers and letters.  A serial number contains only numbers.  See if this article helps you.

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New Here ,
Jul 30, 2020 Jul 30, 2020

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Thank you 

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