Photoshop Elements Editor Crashes

[michael3637]

I just installed Elements 15 on a Mac and every time I try to open the Photo Editor it crashes and closes. Reopening does not work. Is there a solution to this problem? The organizer works fine.

[Forsse · Accepted solution]

You may want to give more specifics about your system.

    Example:

      iMac

      2007

      7,1

      El Capitan

What works for some set-ups doesn't work for others.

iMac 2007  7,1  El Capitan users; THIS WORKS!  (And certain Mackbook Pros.)

I Received the below in an email from Adobe, December 15, 2016:

Hi,

This is regarding the crash report you submitted wherein Photoshop Elements Editor is not launching. We investigated the crash report and came to the conclusion that it is happening on some of the 2007 MAC machines. The crash is happening because application is not able to load one of the plugins. You can safely remove this plugin, as this does not have any functionality impact and it is for performance optimization purpose. Here are the steps to remove the plugin(Please find attached the video):-

-          Go to Applications->Adobe Photoshop Elements 15 ->Support Files

-          Right click on Adobe Photoshop Elements Editor.app->Show Package contents

-          Go to Contents->Required->Plug-Ins->Extensions

-          In Extensions folder, there would be MMXCore.plugin

You can copy this plugin and paste it on desktop. After copying it, remove this plugin from original location.

Then try launching the application. If the application launches fine, you can move MMXCore.plugin from desktop to trash.

Looking forward to your reply

Regards,

Saurabh

Best of luck!

[michael3637]

You are correct. I do have a 2007 Mac and this solution worked Perfectly! Thank you so much for your assistance.