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Photoshop Elements Editor not opening

Community Beginner ,
Oct 18, 2020 Oct 18, 2020

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I recently downloaded Elements 21 and it was working fine, but now when I click to open the Elements Editor, it will not load. I tried reinstalling the software and that doesn't work. I'm on a Mac which is up to date. Any suggestions?

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Mac, Performance, Problem or error

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correct answers 1 Correct answer

Community Beginner , Oct 18, 2020 Oct 18, 2020
Thank you Bob, good suggestion.I clicked on System Preferences, then Security and Privacy, then Click on Lock to make changes, then Full Disk Access. Then I checked the boxes for Adobe Elements 2021 and Adobe Elements 2021 Organizer. Finally, I clicked on the lock again to prevent further changes.

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Community Beginner ,
Oct 18, 2020 Oct 18, 2020

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I've resolved the problem. It was a permissions issue.

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Adobe Community Professional ,
Oct 18, 2020 Oct 18, 2020

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For the benefit of others, can you explain how you resolved the permissions issue?

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Community Beginner ,
Oct 18, 2020 Oct 18, 2020

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Thank you Bob, good suggestion.

I clicked on System Preferences, then Security and Privacy, then Click on Lock to make changes, then Full Disk Access. Then I checked the boxes for Adobe Elements 2021 and Adobe Elements 2021 Organizer. Finally, I clicked on the lock again to prevent further changes.

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New Here ,
Aug 02, 2021 Aug 02, 2021

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I have Mac mini big suf is the OS.The Security and privacy did not fix the problem HELP Please.

 

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