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Photoshop Elements - license apparently no longer recognized

Guest
Dec 04, 2016 Dec 04, 2016

I purchased Photoshop Elements 12 in January 2014 and have been using it since then.  Yesterday, it stopped working.  It looks like my license is no longer recognized.  When I start Photoshop, it looks like it is trying to launch a 30-day free trial.

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Community Expert ,
Dec 04, 2016 Dec 04, 2016

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

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Guest
Dec 04, 2016 Dec 04, 2016
LATEST

Windows 8

Version 6.3 (Build 9600)

Processor:     Intel(R) Core(TM) i5-3330 CPU @ 3.00 GHz  3.00 GHz

Installed memory (RAM):     8.00 GB (7.88 GB usable)

System type:     64-bit Operating System, x64-based processor

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