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Photoshop Elements Organizer Using Date Modified to Import Photos, not Date Taken

Community Beginner ,
Jul 18, 2020 Jul 18, 2020

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This problem has started recently, but is causing a major problem. I have an iPhone X and am trying to import photos using Elements 18. It now imports to a folder, who's name is based on Date Modified, not Date Taken. I get 5000 photos imported into folder 20200527. Not sure why the camera thinks they were all modified on that date? Anyhow these photos are duplicates of ones that I have previously imported. I wish Elements was using Date Taken to create the folder, but it is not. Any help would be appreciated.  

 

I just tried importing using Windows Explorer and it works as expected, so the problem is with Elements. 

 

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Import and export, Organizer

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Adobe Community Professional ,
Jul 18, 2020 Jul 18, 2020

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I agree there is a problem (but I'm not sure it's totally Adobe's fault).  It is somewhat random. 

What settings do you have on your iPhone for Camera>Format (High Efficiency or Most Compatible)?

And what settings do you have for Photos>Transfer to Mac or PC (Automatic or Keep Originals)?

If you format your photos/videos with High Efficiency and transfer with Automatic settings, a new copy of the file is created on your computer and the Date Taken setting seems to be lost.  I think that's why you have 5,000 photos placed into a single folder.  Was that the date of the transfer to your computer?

 

I have sometimes found that the correct Date Taken is shown in the images metadata (viewed in the Organizer's Properties panel) and have been able to move the image into the correct Date Taken folder.  But not always.

 

I recently bought a new iPhone and moved the contents of my old phone to the new one.  When transferring from the new phone, the date of the phone transfer became the date taken.  There are also other problems when files are transferred to your phone via other apps.

In short, there is no consistency between any software in what fields are used to establish the photo's "date." 

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Community Beginner ,
Jul 20, 2020 Jul 20, 2020

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iPhone Settings:

Camera>Format - High Efficiency 

Photos>Transfer to Mac or PC - Originals

 

So, when I use Organizer to transfer the photos from my iPhone to the computer, it now creates the Folder name using the date of the Date Modified field, not Date Taken (these photos have been imported to Organizer previously into the correct folders, hence the duplicates, but in different folders). Organizer does not use the date of the downloading for folder names. I have no idea why I have more than 5000 photos on my camera with the same Date Modified date. The Date Taken field is correct (see previous attachment). When I use Window Explorer (not Organizer) to import those photos from my iPhone, Windows uses the Date Taken field to group these same photos.

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Community Beginner ,
May 12, 2021 May 12, 2021

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This is still a problem even with Photoshop 2021.

When importing to a Windows 10 PC, the created folder is still the modification date, not the creation date.

 

At the VERY least, Adobe should give the option to choose.

As bealdb mentioned, this functionality changed around the time of Photoshop 2018.

I also have (at least) hundreds of duplicate photos on my PC because Photoshop used the wrong date for the folder name when importing.

 

Is anyone aware of Adobe fixing this?

I've heard nothing.

Thanks.

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Adobe Community Professional ,
May 12, 2021 May 12, 2021

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AFAIK, nothing has been changed with respect to this date problem with imports from iPhones.  However, having said that, I haven't noticed it with respect to any recent imports from my iPhone X. 

The Date Taken information is still available in the file's metadata and can be accessed from the Info panel.  And as far as I recall, the correct Date Taken data is displayed in the Media grid.  Since you have a recent experience with the problem, please give us as much detail as you can about your experience, and I will bring it up again with Adobe.  I would need at least the following information:

  1. What model iPhone are you importing from?
  2. What format are you using to take the photos (HEIC or JPEG)?
  3. What are the settings on your iPhone for import to PC (Automatic or Original)
  4. How are you importing to the Organizer - using the Adobe Photo Downloader or Import from Files and Folders or Bulk Import?
  5. Are any of the photos that are being imported not taken with your iPhone device - IOW, are they photos that have been received from other apps or messengers?  Or have any of the photos been saved to the iCloud and imported from there?
  6. Is the problem consistent for you?
  7. Have you transferred photos from an old phone to a new one?  If so, when you open the APD, select your iPhone and click on the Select Folders icon, do you have two DCIM folders listed:

Ashampoo_Snap_2021.05.12_11h20m06s_001_.png

Thanks for any information you can provide.

 

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Community Beginner ,
May 12, 2021 May 12, 2021

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Thank you for the detailed questions and the time you are taking with this.


What model iPhone are you importing from? iPhone8 but also fails from my wife's iPhone8Plus


What format are you using to take the photos (HEIC or JPEG)? HEIC now but failed in the past as JPG also

What are the settings on your iPhone for import to PC (Automatic or Original) Automatic

How are you importing to the Organizer - using the Adobe Photo Downloader or Import from Files and Folders or Bulk Import? Imported using Organizer - Import from Files and Folders

Are any of the photos that are being imported not taken with your iPhone device - IOW, are they photos that have been received from other apps or messengers? No

Or have any of the photos been saved to the iCloud and imported from there? No

Is the problem consistent for you? Yes, AFAIK

Have you transferred photos from an old phone to a new one? No

If so, when you open the APD, select your iPhone and click on the Select Folders icon, do you have two DCIM folders listed:

Regards,
Steve


__________________________________________________________ steven_mcdaniel@hotmail.com

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Adobe Community Professional ,
May 12, 2021 May 12, 2021

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@scmgjm, thanks for your responses to my questions.  But I am a little confused.  The OP created this discussion because he was using the Organizer to import files from his iPhone.  Since the problem was with the folder date for the imported files, I am assuming the import was via the Adobe Photo Downloader which creates the OS folders with the wrong dates.  If you already imported the files to your computer, it would be the program/app that you used for the import that would create the wrong date of the folder. 

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Community Beginner ,
Jul 21, 2021 Jul 21, 2021

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Sorry for the long gap in response.

 

The import program is always the Adobe Photoshop Organizer.

I launch Adobe Photoshop Elements 2021 (same problem in old revisions) on Windows 10 Home.

Then I choose 'Organizer'.

'Import from Camera or card reader ' using a USB to lightning cable.

Then I choose my iphone.

 

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New Here ,
Jul 21, 2021 Jul 21, 2021

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same issue. Importing from a iphone 12 pro and the media is getting imported into folders that are not the date taken, but the date modified. This ruins then my catalogue because i'll have photos and videos from the same day separated by another day's media.

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Community Beginner ,
Oct 18, 2021 Oct 18, 2021

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Does anyone know if this problem is fixed in Elements 2021? I hate to pay for an upgrade that doesn''t fix this incredibly annoying problem.

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Adobe Community Professional ,
Oct 18, 2021 Oct 18, 2021

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@bealbd Elements has just released version 2022.  As far as I know nothing has changed with respect to this issue.

 

I suggest you download the free 30 day trial and see for yourself whether the upgrade is worth it.

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