Photoshop Elements project shuts down when trying to print

New Here ,
Nov 27, 2021 Nov 27, 2021

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I use Photoshop Elements 2021 V19.0 and since a while I have problems with printing. I have an Epson Xp-15000 and at first suddenly Elements stopped giving me the option to print A3 format. When I tried to update the printer drivers printing all together broke. So what have I done:

Reinstalled the printer

Reinstalled Elements

Reset the preference file

Delete printer and try to print (then at least I get the printing screen) when I retry printing after reinstalling the printer my project closes immediately again.

 

Does anyone have any other solutions?

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Bug , Crash or freeze , Problem or error , Windows

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Adobe Employee ,
Jan 17, 2022 Jan 17, 2022

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Dear User, 

 

Could you please share the details of your operating system?

 

Regards,

Aaron

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