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Photoshop Elements won't load

New Here ,
Feb 11, 2021 Feb 11, 2021

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PSE 2021 won't load it says Loading Adobe Photoshop Elements Editor Workspace and then stays at that point.  It was running ok since I installed it.  I haven't as far as I know changed anything.  Looks like it is trying to access some workspace that it needs and can't .  Any ideas?  Thanks

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Guest
Feb 11, 2021 Feb 11, 2021

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Moving thread to the Photoshop Elements forum from Photoshop

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Adobe Community Professional ,
Feb 11, 2021 Feb 11, 2021

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Before we can try to help we need more informations about your system

Please give us more informations including the following : 
Adobe product and version number 
Operating system and version number 
The full text of any error message (s) 
What you were doing when the problem occurred 
Screenshots of the problem and/or error messages 
Computer hardware, such as CPU; GPU; the amount of RAM; etc 

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them. 

Thanks. The above info will help us in trying to solve your problem. 

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New Here ,
Feb 11, 2021 Feb 11, 2021

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Windows 10 Pro 64 bit desktop PC.  16Gb Ram i7 processor.  Fully patched and updated.   Nividia Quadro P620 video card.  System disk is 250Gb SSD.  also 2 x 2Tb internal disk in PC.   Using Adobe Photoshop Elements 2021. Version 19.0.  So when I power up PSE 2021 I get a first screen that then allows you to power up photoshop elements or Organiser or Video Editor.  When I select PSE I get a box saying Loading Adobe Photoshop Elements Video Editor workspace.  I know PSE uses the Adobe Creative Cloud and I have had problems when I tried to stop this - as I don't use the Adobe Cloud.  But as far as I know creative cloud is running.  Hopefully that gives you some of teh background Technical stuff.  So the problem is that when I select PSE from the 1st screen it says is loading something but doesn't get any further and bring up PSE.  Also if I RH click on an image file and say Open with PSE that doesn't work now - it used to.  

 

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Adobe Community Professional ,
Feb 11, 2021 Feb 11, 2021

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Adobe Community Professional ,
Feb 11, 2021 Feb 11, 2021

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What graphics driver number for the P620 are you using now?

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