Photoshop Elements won't open, wants me to purchase and I halready have purchased

New Here ,
Nov 27, 2021 Nov 27, 2021

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My PC was recently updated and now my Photoshop Elements 12 program won't open, it wants me to start a new trial period and re-purchase.

I encountered this issue once before and thought I saved the "fix" that someone provided to me but of course now I can't locate it.

Any help resolving this issue would be greatly appreciated.

Thank you!

Pam R

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