Photoshop Elements

New Here ,
Jan 01, 2021 Jan 01, 2021

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Hi there

I have an old version, no version number on the disk.  I want to download a current version, i do have the serial number but it does not recognise it, any suggustions?

Thanks

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Adobe Community Professional , Jan 01, 2021 Jan 01, 2021

You have to purchase the new version. The serial number for the old version is dedicated to the software on your disk.

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Adobe Community Professional ,
Jan 01, 2021 Jan 01, 2021

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You have to purchase the new version. The serial number for the old version is dedicated to the software on your disk.

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New Here ,
Jan 02, 2021 Jan 02, 2021

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Thanks for your reply, but I have no intention of paying twice for the same software.

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Advisor ,
Jan 02, 2021 Jan 02, 2021

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So Adobe should not be compensated for new software developement?  That's not how software works.  That's like buying a car 8 years ago, and going to the dealer today demanding a free car becaouse you boguht a car 8 years ago. 

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