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Photoshop elements

Community Beginner ,
May 26, 2021 May 26, 2021

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Bij het opstarten krijg ik een window waarin de algemene voorwaarden staan daar staat dan een knop om je aan te melden.

 

Dezeknop Aanmelden blijft grijs.

 

Kan ik niets mee.

als ik het venster afwil sluiten krijg je de vraag of ik af wil sluiten

Nee

Ja

Maar die kan ik ook niet gebruiken.

 

Zo doende kan ik Elements niet opstarten

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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Try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

 

The support for Netherlands is only open between 9 am and 5 pm local time.  If you are unable to contact support during those hours, please give us a screenshot of what you are seeing (but make sure to hide any personal information).

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Community Beginner ,
May 27, 2021 May 27, 2021

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Naamloos.jpg

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Adobe Community Professional ,
May 27, 2021 May 27, 2021

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My German is not very good, but I think you need to scroll down to the bottom of the Terms and Conditions before the "Accept" button becomes active.

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Community Beginner ,
May 27, 2021 May 27, 2021

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that's the windows - there is no scroll

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Adobe Community Professional ,
May 27, 2021 May 27, 2021

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My mistake... sorry 🙂

 

And my Dutch is worse than my German 🙂

 

That window doesn't look right. It should look something like this:

 

sign-in.png

 

The styling of the text and the layout is missing... and the functionality of the Sign In button.

 

Are you connected to the Internet when you are trying to sign in?

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Community Beginner ,
May 27, 2021 May 27, 2021

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Op de een of andere manier is het mij gelukt om op aanmelden te klikken en het programma te openen.

 

dank voor de hulp.

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