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Photoshop Organizer 2022 doesn´t boot

Community Beginner ,
Dec 10, 2023 Dec 10, 2023

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Hi there, after about a year I´m using my Photoshop Organizer again - at least I want to.

 

Startmenu of Photoshop starts but Organizer doesn´t. Black Screen, Frozen.

 

What I tried:

- reinstall (uninstall, download, install again)

- create new catalogues in different locations (local hard drive, private cloud, same result)

 

I´m having Win10 Pro, 64 bit, 32GB RAM.

 

Please help. I guess I already have existing catalogues and I´m afraid I can´t access them anymore.

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Mentor ,
Dec 10, 2023 Dec 10, 2023

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do you have a 4K monitor?

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Community Beginner ,
Dec 13, 2023 Dec 13, 2023

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Hi, sorry for late reply.

No, why should this be an issue?

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Mentor ,
Dec 13, 2023 Dec 13, 2023

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MAc users who have 4K monitors sometime have issues with being able to see things, I thought that be a concern.


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Community Beginner ,
Dec 16, 2023 Dec 16, 2023

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Any other ideas how to get support? If I read correctly Adobe is not support anymore which is also crazy. 2022 is not really old....

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