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Photoshop Raw Question

New Here ,
Oct 16, 2018 Oct 16, 2018

Sorry if I am asking in the wrong forum, I am a neophyte.  I have photoshop elements 11.  When I try to import raw files from my Nikon 600 I get this message:

Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.

Please visit the Camera Raw help documentation for additional information.

This is new, have downloaded thousand of images before. 

Any thoughts?

Thanks

Gary

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correct answers 1 Correct answer

Community Expert , Oct 16, 2018 Oct 16, 2018

What version of Camera Raw do you have installed?  I ask because your camera requires version 7.3 but Elements 11 shipped with 7.1.  So, if you have reinstalled the program on a new machine, perhaps ACR has not been updated to 7.4, the latest version it supports.

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Community Expert ,
Oct 16, 2018 Oct 16, 2018
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What version of Camera Raw do you have installed?  I ask because your camera requires version 7.3 but Elements 11 shipped with 7.1.  So, if you have reinstalled the program on a new machine, perhaps ACR has not been updated to 7.4, the latest version it supports.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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