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Photosop Element

New Here ,
Mar 15, 2021 Mar 15, 2021

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After editing a raw2 file on Photshop Element 2018 and save it, I cannot read it

 

 

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Problem or error

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Adobe Employee ,
Mar 16, 2021 Mar 16, 2021

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Hi Louis5C58,

 

Could you please confirm if you're getting any error message while using this file? Please share the screenshot if it's so.

Also, please try to update the thumbnail in EO after saving the file.

 

Thanks!

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New Here ,
Mar 16, 2021 Mar 16, 2021

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Snap 2021-03-16 at 12.46.07.pngSnap 2021-03-16 at 12.48.08.pngSnap 2021-03-16 at 12.50.00.png

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Adobe Employee ,
Mar 24, 2021 Mar 24, 2021

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Hi,

Could you please share the media files you are getting this issue with?

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New Here ,
Mar 24, 2021 Mar 24, 2021

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here are the files capture

Louis5C58_0-1616591316649.png

 

Louis5C58_3-1616591435542.pngLouis5C58_4-1616591500118.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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