Plantage lors d'une demande d'impression

New Here ,
Feb 15, 2022 Feb 15, 2022

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Photoshop Element 2022 acheté il y a 3 mois, Windows 10 à jour, dans Editor plantage dès CTRL/ P, seule solution "fin de tâche" dans le Gestionnaire des Tâches. Pilote d'imprimante à jour, celle-ci fonctionne parfaitement avec tous les autres logiciels. Frustrant d'acheter un logiciel inutilisable.

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Crash or freeze

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Adobe Community Professional ,
Feb 15, 2022 Feb 15, 2022

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Try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

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New Here ,
Feb 23, 2022 Feb 23, 2022

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Cela ne fonctionne pas, j'ai même réinstallé le logiciel : dès que l'on demande une impression le logiciel est figé et bloqué. Aucun soucis par ailleurs avec mon imprimante Canon multifonction qui fonctionne parfaitement en scan et impression avec tous les autres logiciels.

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Adobe Community Professional ,
Feb 23, 2022 Feb 23, 2022

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Are you able to print from the Organizer?

 

I suggest you contact Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

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