please help with organizer

Participant ,
Jun 26, 2022 Jun 26, 2022

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Using elements 2021 on windows 10. there was a power failure at my home. Organizer will not open. I researched on what to do and I do not get the options to troubleshoot. I do not get Catalog, Optimize or Repair. I get nothing. Should I uninstal photoshop elements and download again??? What will happen to my files???

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Bug , Crash or freeze , How to , Organizer , Performance , Problem or error , Windows

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correct answers 1 Correct answer

Advocate , Jun 26, 2022 Jun 26, 2022

Try pressing and holding a Shift key as you launch the Organizer. This will open the Catalog Manager and then you can attempt a Repair.

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Advocate ,
Jun 26, 2022 Jun 26, 2022

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Try pressing and holding a Shift key as you launch the Organizer. This will open the Catalog Manager and then you can attempt a Repair.

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Walter in Davie, FL

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Participant ,
Jun 26, 2022 Jun 26, 2022

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thank you, but that did not work---nothing happened.

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Participant ,
Jun 26, 2022 Jun 26, 2022

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I turned my computer off. when I turned it back on again I tried the shift key as I tried to launch the organizer. This time it opened the organizer but did not give me an option to repair anything. But, I'm fine, at least I have the organizer again. Thanks for the help.

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Advocate ,
Jun 26, 2022 Jun 26, 2022

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Try pressing and holding a Shift key BEFORE you launch the Organizer, and hold it while it launches. It will pop up the Catalog Manager. At least it does on my PSE 2020 & 2022.

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Walter in Davie, FL

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Participant ,
Jun 26, 2022 Jun 26, 2022

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after waiting awhile, it came up but there was nothing I could do. maybe I don't have to worry about anything? sending screen shot.

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Advocate ,
Jun 26, 2022 Jun 26, 2022

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Sorry, I should have said it would take a few seconds for the pop-up to appear.

 

You must first select a catalog before you can do anything to it. After you select it, the other buttons become live.

Screenshot-000063.png

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Walter in Davie, FL

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Participant ,
Jun 26, 2022 Jun 26, 2022

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OK, thank you,

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