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Plug-Ins not being Plug-Ins

Participant ,
Feb 01, 2022 Feb 01, 2022

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I have Topaz and Snap as Add-Ons or Plug-Ins.  

In Editor, I go to Edit - Preferences - Plug-Ins, browse and locate Topaz or Snap, press OK - and nothing.

This is on my new 2022 Elements.  In previous versions, the Plug-Ins did show up under Filter, although only one at a time would do so, not both at the same time.

Can you advise me of any suggestion to get it, or them, onto Edit.

 

Thank you,

 

Ian Julian

Writer/Photographer

[Personal information removed by moderator.]

TOPICS
Bug , Creative , Feature request , How to , Problem or error , Windows

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Community Expert ,
Feb 01, 2022 Feb 01, 2022

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Are the plugins up to date?

Try reinstalling the plugins.

 

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Community Expert ,
Feb 01, 2022 Feb 01, 2022

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Which Topaz plug-ins do you have?  Over the years, there have been installation problems with them and a number of change of names/locations of the installation folders.

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Participant ,
Feb 01, 2022 Feb 01, 2022

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It is Studio 2.  Thanks.

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Community Expert ,
Feb 01, 2022 Feb 01, 2022

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OK.  I haven't used that one in a while.  So, I just downloaded the latest version from my Topaz account and installed it.  As you have probably found, the installer failed to install the plug-in into Elements 2022.  So, I went to the C:\Program Files\Topaz Labs LLC\Topaz Studio 2 folder and copied the tltopazstudio2ps_x64.8bf file and pasted it in the following folder:  C:\Program Files\Adobe\Photoshop Elements 2022\Plug-Ins.

 

The Studio 2 plug-in now appears under filters as expected.

 

Snap_2022.02.01_15h59m30s_003.png

 

Added:  I'm not familiar with a Snap plug-in, but a similar process should be found.  Plug-ins generally have an .8bf extension.

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Participant ,
Feb 02, 2022 Feb 02, 2022

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Many thanks for that, as you have just done it, and I think it may be my solution. (It is Snap Art 4.)

Unfortunately, I am useless at understanding files.  I think it should be done in just a few steps, so would be very grateful if you could show a step by step how I get the file copied to another location etc. I have Windows 11.  Thank you.

 

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Community Expert ,
Feb 02, 2022 Feb 02, 2022

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I don't have Windows 11 but I assume the same steps as Win 10 will be available.

 

  1. If you have not already done so, download the latest version of the Studio 2 program from the Topaz site.  It should be available in your Topaz account profile. 
  2. Install the Studio 2 program.
  3. Open Windows File Explorer and navigate to C:\Program Files\Topaz Labs LLC\Topaz Studio 2
  4. In the Topaz Studio 2 folder you will find a file named tltopazstudio2ps_x64.8bf.  Select the file and press Ctrl+C to copy the file.
  5. In Windows File Explorer, navigate to C:\Program Files\Adobe\Photoshop Elements 2022\Plug-Ins.
  6. Click on any blank space within the Plug-Ins folder and press Ctrl+V.  This will paste the file into the folder.

 

Do not be confused by the appearance of the Photoshop Elements 2022 folder which has a colored icon rather than the normal yellow folder that you may be familiar with. The Plug-ins folder icon is also colored.

 

Snap_2022.02.02_11h7m35s_001.pngSnap_2022.02.02_11h8m45s_002.png

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Participant ,
Feb 03, 2022 Feb 03, 2022

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Thank you.  I am not able to get it to work, but am sure that if and when I see soemone who understands files better than me, we will get it resoolved by following your intructions. 

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