Print command

[ed_8523Thackery]

when I engage the print command it shuts down the whole program. I have photoshop 14

[Jeff Arola]

What operating system do you have?

Have you recently upgraded the operating system, gotten a new printer or installed a newer printer driver/software?

[ed_8523Thackery]

Device name DESKTOP-LGG7DEO
Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz
Installed RAM 12.0 GB (11.8 GB usable)
Device ID 172FE9F7-FB03-47B1-8955-E1B217C3377C
Product ID 00325-82122-50759-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

I have not upgraded the system or added any new printers or drivers. The printer works with other photo printing. software.

[Greg_S.]

. . . Does it happen with both the Organizer and the Editor print command?

[ed_8523Thackery]

I don't used Organizer. Only Editor

[Greg_S.]

The Organizer and the Editor use different print engines.  So, it would be interesting to see if you can print with the Organizer.

[ed_8523Thackery]

You are correct. I tried Organizer and was able to print. So something is askew with the Editor print engine?

[Greg_S. · Accepted solution]

Try resetting the preferences file. Go to the Edit>Preferences>General tab and click the Reset Preferences on next launch button.  That usually solves many printer problems.

[ed_8523Thackery]

It worked! Thanks so much. I've been unable to print for weeks because I could'nt figure it out.