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Print command

New Here ,
Jan 12, 2025 Jan 12, 2025

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when I engage the print command it shuts down the whole program. I have photoshop 14

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Crash or freeze , Problem or error

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correct answers 1 Correct answer

Community Expert , Jan 20, 2025 Jan 20, 2025

Try resetting the preferences file. Go to the Edit>Preferences>General tab and click the Reset Preferences on next launch button.  That usually solves many printer problems.

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Community Expert ,
Jan 13, 2025 Jan 13, 2025

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What operating system do you have?

 

Have you recently upgraded the operating system, gotten a new printer or installed a newer printer driver/software?

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New Here ,
Jan 16, 2025 Jan 16, 2025

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Device name DESKTOP-LGG7DEO
Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz
Installed RAM 12.0 GB (11.8 GB usable)
Device ID 172FE9F7-FB03-47B1-8955-E1B217C3377C
Product ID 00325-82122-50759-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

 

I have not upgraded the system or added any new printers or drivers. The printer works with other photo printing. software.

 

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Community Expert ,
Jan 13, 2025 Jan 13, 2025

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. . . Does it happen with both the Organizer and the Editor print command?

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New Here ,
Jan 16, 2025 Jan 16, 2025

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I don't used Organizer. Only Editor

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Community Expert ,
Jan 16, 2025 Jan 16, 2025

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The Organizer and the Editor use different print engines.  So, it would be interesting to see if you can print with the Organizer.

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New Here ,
Jan 20, 2025 Jan 20, 2025

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You are correct. I tried Organizer and was able to print. So something is askew with the Editor print engine?

 

 

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Community Expert ,
Jan 20, 2025 Jan 20, 2025

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Try resetting the preferences file. Go to the Edit>Preferences>General tab and click the Reset Preferences on next launch button.  That usually solves many printer problems.

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New Here ,
Jan 22, 2025 Jan 22, 2025

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It worked! Thanks so much. I've been unable to print for weeks because I could'nt figure it out.

 

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