Print in Editor locks program

[michaelf61292151]

I have always printed from Editor which is quick when making small adjustments between prints.  Now when I click on 'Print' in Editor the program freezes, I cannot procede and have to Ctrl-Alt-Del to close the screen. I can print from Organiser but  switching back and forth with Editor is tiresome.  I am not technical so expect there is nothing simple I can do to resolve this and restore things to the way I have worked for 15+ years.   I'm using Windows 365 on a new powerful laptop and a new Pixma printer so feel that the problem lies with Photoshop Elements.

Anything easy I can do ?  or should I just resign myself to the reduced functionality ?

[Greg_S.]

What version of Elements are you using?  Have you been able to use the Editor to print on your new computer with your new printer?  If so, try resetting the preferences file. Go to the Edit>Preferences>General tab and click the Reset Preferences on next launch button.  

If you have not yet been able to print with the Editor, try reinstalling the printer driver from the manufacturer. 

And is your printer connected by wi-fi?

[michaelf61292151]

Hi,

I am using Elements 24

Canon TS6350a is a wireless printer connected to my laptop with Windows 11
Home Ver24H2

I used to be able to print from Editor with current hardware - problem
appeared with update to Elements 24

I have tried both recommended strategies which have made no difference -
If I try to print from Editor as soon as I click on Print it freezes and
can only be shut down with task manager.

Printing from Organiser works Ok so I will accept the reduced functionality
and use this. I will most certainly not be paying to update Elements as
other basic functions may then fail.