Printer configuration error

New Here ,
Aug 04, 2022 Aug 04, 2022

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PSE 20, using Windows 10, can't print to my Epson 15000 printer. 

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Adobe Community Professional ,
Aug 05, 2022 Aug 05, 2022

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Some more details about your problem would be helpful.  Are you having difficulty printing with both the Organizer and Editor?  Are you getting any error messages?  If so, please provide a screenshot or the exact wording of the message.

 

In the meantime, most printer errors can be fixed by resetting the preferences file.  In the Editor, go to the Edit>Preferences>General tab and click the Reset Preferences on next launch button.  Close and reopen the program and let us know if it fixes your problem.

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