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printer error

New Here ,
Jul 22, 2018 Jul 22, 2018

when I first downloaded the software, as well as when I was trialing it I had no problem printing now after editing a photo it tells me I have to set up my printer except for the fact that there is no place that I see to set my printer, not to mention it printed right to that printer before. If I print from organizer without editing I have no issue. Which defeats the purpose of being able to edit a photo.

How do I fix this?

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Community Expert ,
Jul 22, 2018 Jul 22, 2018

It is due to a Windows Update.

Use the registry fix here:

Error: An integer between 50 and 8 is required | Elements | Windows 10

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New Here ,
Jul 25, 2018 Jul 25, 2018

You are kidding right?  I am 71 yrs. old and you lost me.  So everyone who has this program and uses Windows 10 with new update is screwed?

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Community Expert ,
Jul 26, 2018 Jul 26, 2018
LATEST

If you don't want to fix it yourself, go here and use the chat option here:

Contact Customer Care

They should fix it for you if you allow them to take control of your computer.

Please post back here about your experience with chat.

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