printerfreeze

New Here ,
Dec 12, 2021 Dec 12, 2021

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my Elements 2020 suddenly stopped working to my printer. Lightroom still OK. other programs eg ms WORD still OK. Any help / advice appreciated

 

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Crash or freeze

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Adobe Employee ,
Dec 13, 2021 Dec 13, 2021

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Hi,

 

Are you getting any error message? If yes, can you please provide a screeshot of the same?

 

Thanks,

Somya

 

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Adobe Community Professional ,
Dec 14, 2021 Dec 14, 2021

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Are you printing from the Editor?  If so, try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

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