Printing Error with Photoshop Elements 15

[User_Davide]

Hello,

I am currently encountering a blocking issue when I try to print any given file from Photoshop Elements 15.

When I click on "Print", an error message appears, saying that "there was an error while starring the printer. Printing functions will be available only after a printer will be selected and the document will be re-opened".

I have already tried to update the drivers of my printer, as well as the Photoshop software itself.

Furthermore, I have also tried to rename the "Editor" folder in the Adobe folder (found in %APPDATA%) to "Editor_old", as I read on other forums that this could have been a solution.

Despite all the above, the problem has not been solved.

Can you please help me fix this? As you can imagine, it is absolutely necessary for me to be able to print from Photoshop.

These are some basic points concerning my set-up:

- OS: Windows 10 (1803)

- Printer: Epson PX730 (updated drivers)

- Adobe software: Photoshop Elements 15 (updated)

Thank you in advance for your help.

Moderator: Moved to Photoshop Elements forum

[hatstead]

Are you unable to print both via Editor & Organizer?

Are you printing on a network or is the printer plugged in directly to the computer?

[rays7438700]

I'm having the same problem. I printed this screen page but in elements its not allowing it. I can print from other progams

[hatstead]

rays7438700  wrote

I'm having the same problem. I printed this screen page but in elements its not allowing it. I can print from other progams

Does the inability to print follow a recent WIN10 update? If so, please refer to this tech note:

Error: An integer between 50 and 8 is required | Elements | Windows 10

Also see this more descriptive fix in post #24 by SSprengel

Re: Photoshop Elements 2018 memory problems - unable to edit and save files

[User_Davide]

I have tried printing both via a wifi and USB connection, but it made no difference.

It might be worth mentioning that I started having this issue one I updated Windows 10 from version 1709 to version 1803.

Could this be due to an incompatibility between Photoshop and the latest Windows 10 release?

If this is the case, is there any way to fix this?

Thank you!

[hatstead · Accepted solution]

User_Davide  wrote

I have tried printing both via a wifi and USB connection, but it made no difference.

It might be worth mentioning that I started having this issue one I updated Windows 10 from version 1709 to version 1803.

Could this be due to an incompatibility between Photoshop and the latest Windows 10 release?

If this is the case, is there any way to fix this?

Thank you!

Most likely it is causally related to the recent Windows update.

Please refer to the two links provided in my previous post, above, in this thread.

[User_Davide]

I followed the process from the first link and it worked!

For the record, the link mentions that the "OverridePhysicalMemoryMB" key needs to be created in the folder named "16", but it did not work for me: I had to create it in the folder called "15". This might help in case anyone else finds himself facing the same issue!

Thanks a lot for your help!

[hatstead]

You're welcome. Glad to help.

[jodarwesh]

hi, ive got the same issue can i ask, as im not techie, if my laptop ram is 4gb i type in 4000 in the value data? feeling completely stuck and at my wits end, thankyou in advance