Problème d'accès

New Here ,
Oct 22, 2021 Oct 22, 2021

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Bonjour,

Je posséde une licence photoshop element 2018

Je n'arrive pas à l'installer sur un second pc

J'ai pourtant désactivé l'application sur le premier pc

J'ai ce message suivant lors de la demande de connexion pour l'installation

Pour des raisons de sécurité, votre accès a été temporairement désactivé

Capture.PNG

 

Pouvez vous m'aider

Merci

Cordialement

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Download and install

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Adobe Community Professional ,
Oct 22, 2021 Oct 22, 2021

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An activation problem is not something we can help you with.  Try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.  Unfortunately, it is my understanding that support is only available in Europe during normal work hours.  If they tell you that they do not offer support for Elements 2018 tell them clearly that you only want to deactivate your license.

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New Here ,
Oct 22, 2021 Oct 22, 2021

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Merci 😉

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