Hello,
I have licenses for Photoshop Elements 2019 and Premiere Elements 2019 and want to move the programs from an old Win 10 computer to a new one with Win 11. I can download the installation files from my account, but then I can't install the programs, all I see is a blank window with the Elements logo and the title "Adobe Photoshop Elements Installer".
I have installed Creative Cloud, and downloaded the installation files there. When that didn't work, I installed a trial version of Photoshop Elements 2026 and tried installing 2019 after that, as others with the similar problem solved it with this method. But that didn't help either. I have installed and uninstalled Creative Cloud several times from both Chrome and Firefox. Now I have run the Creative Cloud Cleaner Tool and removed everything and then reinstalled Creative Cloud twice, restarting the computer in between. But nothing helps. Anyone here who can help?
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