problem opening TIFF file with photoshop elements 19.0

[Miquel Amat]

Hello

When I open a TIFF image I am loosing the right part of the image.

How can I solve that?

Thank-your for your help

Miquel

[Jeff Arola]

Are you on a mac using Image Capture?

If so, it's a bug in Image Capture.

You can open the TIFF files into Preview, uncheck Alpha, hold down Option while going to File to get Save As, save them as TIFFs that should open normally in photoshop elements.

[Miquel Amat]

I am working with Windows 10

[Nancy OShea]

Try updatating your graphics drivers from the card mfg's website.

[Jeff Arola]

Right click on one of the TIFF files, go to Open With and click Paint.

(that's Microsoft Paint)

Then in Paint, File>Save As>Other Formats and select TIFF.

Hopefully then your TIFF file(s) will open normally in photoshop elements.