problem opening TIFF file with photoshop elements 19.0

New Here ,
Nov 13, 2021 Nov 13, 2021

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Hello

When I open a TIFF image I am loosing the right part of the image.

How can I solve that?

Thank-your for your help

Miquel

 

defaultz7e3md90p1j4_0-1636822454211.png

 

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Adobe Community Professional ,
Nov 13, 2021 Nov 13, 2021

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Are you on a mac using Image Capture?

 

If so, it's a bug in Image Capture.

 

You can open the TIFF files into Preview, uncheck Alpha, hold down Option while going to File to get Save As, save them as TIFFs that should open normally in photoshop elements.

 

cutoff1.jpgcutoff2.jpgcutoff3.jpg

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New Here ,
Nov 13, 2021 Nov 13, 2021

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I am working with Windows 10

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Adobe Community Professional ,
Nov 13, 2021 Nov 13, 2021

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Try updatating your graphics drivers from the card mfg's website.

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Nov 13, 2021 Nov 13, 2021

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Right click on one of the TIFF files, go to Open With and click Paint.

(that's Microsoft Paint)

 

Screenshot-(635).png

 

Then in Paint, File>Save As>Other Formats and select TIFF.

 

Screenshot-(636).png

 

Hopefully then your TIFF file(s) will open normally in photoshop elements.

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