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Problem parsing the JPEG data from Organiser to Editor

New Here ,
May 30, 2018 May 30, 2018

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Elements Version 14.

I have problems in opening a JPEG file from Organiser to Editor.

The first file will open but I cannot open any others. I then have the error message Problem parsing JPEG data.

Additionally if I try to enhance the JPEG picture I can open then it says not enough RAM.

Any assistance on how to resolve these issues? 

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correct answers 1 Correct answer

Community Expert , May 30, 2018 May 30, 2018

Many posts about the same issue followint the latest Windows 10 update (build 1803).

Photoshop Elements 2018 memory problems - unable to edit and save files

Search the post by ssprengel with the step by step guide to edit the Windows registry.

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Community Expert ,
May 30, 2018 May 30, 2018

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Many posts about the same issue followint the latest Windows 10 update (build 1803).

Photoshop Elements 2018 memory problems - unable to edit and save files

Search the post by ssprengel with the step by step guide to edit the Windows registry.

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New Here ,
May 31, 2018 May 31, 2018

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I am very cautious about amending the registry but I followed the detailed instructions and all now appears to work.

Thank you for the guidance

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Adobe Employee ,
May 31, 2018 May 31, 2018

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Hi Bill,

Thanks for posting in Adobe Forums.

It seems you are facing performance issue with Adobe Photoshop Elements.

Please read & follow this article .

Hope this helps.

Thanks

Regards

Dhananjay

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Community Expert ,
May 31, 2018 May 31, 2018

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Hi Dhananjay,

This Windows issue is now so widespread that I think the only way to call the attention of users would be to issue an 'Announcement' on the top of this forum with the link to your article.

By the way, what is curious is that not all users have this problem after the Windows 1803 update.

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Adobe Employee ,
Jun 04, 2018 Jun 04, 2018

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Hi MichelBParis,

We have mentioned this solution in FAQ section of our forum page. You can click here to check it .

Thanks

Regards

Dhananjay

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Community Expert ,
Jun 04, 2018 Jun 04, 2018

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dhananjays36801738  wrote

Hi MichelBParis,

We have mentioned this solution in FAQ section of our forum page. You can click Photoshop Elements to check it .

Thanks

Regards

Dhananjay

Thanks Dhananjay.

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