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Problem uninstalling Elements 9

New Here ,
Aug 07, 2018 Aug 07, 2018

Hi,

My computer had a crash and since then my PS is not working properly. I have uninstalled using programs uninstall from control panel. However, when I try to re-install from my disc, I get the following message: "Please uninstall the program using setup.exe in the root folder". I see a root folder under C drive, but nothing about PS in it. Would appreciate help with this.

Thanks

Ronnie

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New Here ,
Aug 07, 2018 Aug 07, 2018

Thanks. A friend managed to fix things for me.

Ronnie.

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New Here ,
Nov 16, 2018 Nov 16, 2018
LATEST

What did your friend do?

Elements is conflicting with PS5 and I need to uninstall it, but am unsuccessful.

Thanks.

K

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