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Today I bought an upgrade from Elements 2020 to 2021 on the official Adobe site. After the payment came a serial number as well.
The problem is, I cannot activate it. Every time I enter the serial number, the program tells me: connect to the internet and try again.
So, if I didn't have an internet connection, I wouldn't be able to write this either.
Customer service is not available from Fri 16:45.... Great.
Can anyone help?