PROBLEM WITH GENERATOR ON PSE15

Report · Apr 17, 2017

I have purchased a new iMac (running Sierra version 10.12.4) and reloaded PSE15 now I keep getting this message. I have not loaded any plug-ins as yet.

There is a problem with Generator. Please quit Photoshop and try again. If the problem persists, remove any third-party plug-ins or try reinstalling Photoshop.

I never had this problem on my old Macbook Pro and I was also running a couple of plug-ins.

I have uninstalled PSE15 a couple of times and downloaded a new version and I keep getting this message. It is really frustrating. Can someone please help or can I just ignore this message.

Thanks.

Maureen

Report · Apr 17, 2017

Hi,

Please refer to following link: Error: "There is a problem with Generator" occurs when launching Photoshop and let me know if this helps.

Thanks,

Shraddha

Report · Apr 19, 2017

Hi Shraddha,

I have uninstalled PSE15 again the reloaded and added the Generator folder

where the instructions say and I am still getting this message. Can I just

ignore it? Will it cause any problems?

I use PSE15 has my main editor and jump in and out of plugins.

I was running the same version on my old laptop and did not have any

problems.

Appreciate any assistance you can offer.

Maureen

On Tue, Apr 18, 2017 at 2:37 PM, shraddhaj3923389 <forums_noreply@adobe.com>