Problem with high pass sharpening

[YG58RBY]

Can anybody help with this problem?  After high pass sharpening in Elements 15, the mouse wheel will not zoom the image unless I go into edit/preferences/general, then without changing anything exit from preferences, zoom then works normally.  Throughout all this the the box "zoom with scroll wheel" remains ticked.  I have uninstalled and reinstalled the program but the problem still remains.

[hatstead]

YG58RBY  wrote

Can anybody help with this problem?  After high pass sharpening in Elements 15, the mouse wheel will not zoom the image unless I go into edit/preferences/general, then without changing anything exit from preferences, zoom then works normally.  Throughout all this the the box "zoom with scroll wheel" remains ticked.  I have uninstalled and reinstalled the program but the problem still remains.

Go back to Edit>Preferences>General and reset preferences to default, as that may fix it. Look for this:

[YG58RBY]

Thanks for the suggestion but, sorry, it did not work. I can still zoom using view/zoom, but not with the mouse wheel. After sharpening with high pass I like to zoom in to check the sharpening effect but it does not work. It only seems to be high pass that causes this problem. 

[MichelBParis · Accepted solution]

YG58RBY  wrote

Can anybody help with this problem?  After high pass sharpening in Elements 15, the mouse wheel will not zoom the image unless I go into edit/preferences/general, then without changing anything exit from preferences, zoom then works normally.  Throughout all this the the box "zoom with scroll wheel" remains ticked.  I have uninstalled and reinstalled the program but the problem still remains.

How I do use the high pass sharpening.

- create the high pass layer over the current layer stack: Shift + Ctrl + Alt + E

- set the blend mode to softlight or overlay

- Zoom to 100% (double click on the magnifying glass icon)

- menu filter >> Other >> High pass, and move the slider to see the effect at 100¨%, validate by OK.

- I can immediately zoom with the scroll wheel

In your case, you don't have to "go into edit/preferences/general, then without changing anything exit from preferences", you simply click on another layer in the layer palette then click on the high pass layer. Two clicks and the zooming by scroll wheel is available.

[YG58RBY]

Thank you, you have solved the problem for me. I did have other problems with Elements 15 but they were solved by uninstalling all previous versions of Elements still on the PC then reinstalling E 15. The instructions dont tell you to do this.