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Problemen met Adobe editor 2023

New Here ,
Mar 27, 2023 Mar 27, 2023

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Ik heb vanmiddag de nieuwe versie gekocht.  Maar ik kan de editor niet openen want dan moet ik inloggen. Als ik dit doe geeft die aan dat ik venster kan sluiten en verder kom ik niet. Als dan weer op editor klik zegt die weer  eerst aanloggen. En aangezien ik geen Engels spreek weet ik niet hoe ik contact kan opnemen want  voor mij is dit geen klein bedrag om te zeggen laat maar zitten. Ik had de versie 2018

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Community Expert ,
Mar 27, 2023 Mar 27, 2023

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Can you open it directly from the exe file in Program Files?

Can you post a screenshot of the request for log in? (Don't show your serial number!)

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Community Expert ,
Mar 27, 2023 Mar 27, 2023

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You must sign into the program with your Adobe ID and enter your serial number when using the Photoshop Elements Editor.   In order to do this, follow these instructions

 

If you are having difficulty with finding your serial number, look at this article for help.

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