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Problems accessing printer

Community Beginner ,
May 02, 2025 May 02, 2025

I have being printing on a Canon  pro 200 through PSE 2023. 

Now it wont print, telling me that it cannot open the printer.

The problem appears to be with PSE 2023 because I can print from the laptop theough other print options seperate to PSE 2023.  Any help would be great appreicated

TonyN

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correct answers 1 Correct answer

Community Expert , May 02, 2025 May 02, 2025

Try resetting the preferences file. Go to the Edit>Preferences>General tab and click the Reset Preferences on next launch button.  This usually fixes random printer problems.

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Community Expert ,
May 02, 2025 May 02, 2025

Try updating or rolling back the printer driver.

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Guru ,
May 02, 2025 May 02, 2025

If connected via wifi- plug a cable into the printer.

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Community Expert ,
May 02, 2025 May 02, 2025

Try resetting the preferences file. Go to the Edit>Preferences>General tab and click the Reset Preferences on next launch button.  This usually fixes random printer problems.

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Community Beginner ,
May 03, 2025 May 03, 2025
LATEST

Thanks a million Greg. your suggestion worked, all sorted. Thanks again.

TonyN

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