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Problems with clone and brush tools in Elements 14 & 15

New Here ,
Feb 06, 2017 Feb 06, 2017

Hello!

Six months ago I bought a Mac, where previously I was a Windows user. Since then have had persistent problems in using Photoshop Elements 14 editor on the Mac, where I'd had no difficulties with Windows.

The main problem I have now is with the brush and clone tools, which after a while begin to 'stick'  -  i.e. they don't respond to clicks on the mouse, and then leave streaks across the image when they unstick. The screen also flashes unnervingly (only for a fraction of a second, but it's really irritating) when I move the curser from the photo to the tools panel.

When I bought the computer it came with El Capitan, but I have since upgraded to Sierra. I have also now upgraded to Elements 15, but the problem is just the same. I have uninstalled Elements and then re-installed. I have done a factory reset of the computer, (before the introduction of Sierra). I have spent hours with technicians on the Adobe chat-line, with no progress whatsoever. Nothing has helped.

Is there a miracle worker out there who can advise a solution? Thanks!!

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