Problems with the polygonal lasso tool in Elements 15

Report · Apr 28, 2017

The polygonal lasso tool is only working on the bottom 60 percent, or so, of any image I have tried. The tool will not start in that upper portion and if started below that area, it will not continue above it. I am using Windows 10, if it matters.

Report · Apr 28, 2017

Try resetting the tools and/or preferences:

Reset tool settings to default

You can restore the default settings of a selected tool or all tools.

Select a tool from the toolbox.Alternatively, press keyboard shortcut for the tool.
Click to open the pop-up menu in the Tool Options bar and do one of the following:
- To reset the selected tool, click Reset Tool.
- To reset all the tools, click Rest All Tools.

Restore default preferences

Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

Note: Deleting the preferences file is an action that cannot be undone.

Do one of the following:

Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.

Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

from here:

Preference file locations for Photoshop Elements and Premiere Elements

Report · Apr 29, 2017

Thanks Bob, but I regret to say that this failed to. Any other suggestions are welcome

From: Peru Bob <forums_noreply@adobe.com>

To: Hawk Scarbrough <the.45gunslinger@yahoo.com>

Sent: Friday, April 28, 2017 1:30 PM

Subject: Problems with the polygonal lasso tool in Elements 15

Problems with the polygonal lasso tool in Elements 15

created by Peru Bob in Photoshop Elements - View the full discussionTry resetting the tools and/or preferences. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9484460#9484460 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9484460#9484460 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Photoshop Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

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Report · Apr 29, 2017

Perhaps there is insufficient contrast between the foreground and the background on the upper 40%.

Boost the contrast a bit as this may enable you to make the selection.

Report · Apr 29, 2017

Nope, didn't work. Thanks anyway. I've tried several photos of varying size, colors and contrast and it is always the same.

Report · Apr 30, 2017

It looks like your are alone to meet that problem. Not even sure the post you are linking to is for the same problem:

I can't start with the polygonal lasso in the upper 20% of a picture.

So, there must be something different in your setup. If deleting the preferences as suggested by Peru Bob does not work, there is always the solution to uninstall and reinstall.

Report · Apr 30, 2017

Thanks, but I'm ahead of you there. Already tried it, twice. However, I just checked it on my old Windows 7 computer. No problem. Sigh

From: MichelBParis <forums_noreply@adobe.com>

To: Hawk Scarbrough <the.45gunslinger@yahoo.com>

Sent: Sunday, April 30, 2017 5:13 AM

Subject: Problems with the polygonal lasso tool in Elements 15

Problems with the polygonal lasso tool in Elements 15

created by MichelBParis in Photoshop Elements - View the full discussionIt looks like your are alone to meet that problem. Not even sure the post you are linking to is for the same problem:I can't start with the polygonal lasso in the upper 20% of a picture. So, there must be something different in your setup. If deleting the preferences as suggested by Peru Bob does not work, there is always the solution to uninstall and reinstall. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9486391#9486391 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9486391#9486391 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Photoshop Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

Report · May 10, 2017

A minor correction - I thought it was more than 20% but you were correct. My math sux. Also I find that I cannot start a polygonal lasso in that "Bermuda Rectangle"