pS 14 creates an album but won't open any albums to add photo to Facebook

Report · Jul 19, 2017

I'm running a Lenovo with windows 10, photoshop 14 and Facebook. I unloaded my Amerasian card to PS14 and it added the. Photos with no issue. I opened a jpeg picture using PS 14 editor and made a a new crop. Saved the photo and closed the editor. I opened the SHARE section and created a new album. Facebook asked me to verify authorization whic I did. I got the browser page which thanked me for authorizing the connection. I went back to PS 14 and clicked on the existing albums. When I tried the Dropbox, it was surrounded in yellow and would not show any albums. Trying this from the PS 14 EDITOR also failed with the same yellow lines around the drop down for existing albums. I picked an unedited photo and tried that. same bad result. I can't send a photo from PS 14 to the album on Facebook. What's worse is being stuck between two software giants. If anyone has encountered this before and fixed it, please help.

Sincerely,

Steve

Report · Jul 20, 2017

Hi Steve,

Apologies for this inconvenience.

When I tried the Dropbox, it was surrounded in yellow and would not show any albums. Trying this from the PS 14 EDITOR also failed with the same yellow lines around the drop down for existing albums.

Request you to please provide the screenshot of this issue which I have quoted above.

Would be glad to assist you further.

Thanks,

Arshla

Report · Aug 31, 2017

I have the same problem. Did you get an answer oder did you find a solution?

Thanks

TOM