PS Elements 12 crashing

[jasont85926290]

I have been operating PS Elements 12 for 4 years without issue on a Mac and then last week the program started crashing.

The program works fine in Raw but as soon as you go to editor the click on an image the program crashes.

Does anyone know a fix

Scammers please dont respond

[99jon]

Have you updated to Mojave? Try trashing the prefs which is usually necessary after updating Mac OS.

Quit Elements

Launch Finder and go to your Username >>Library >> Preferences

Send the following files/folders to the trash:

com.adobe.PhotoshopElements.plist

Adobe Photoshop Elements 12 Paths

Adobe Photoshop Elements 12 Settings.

The library is hidden in recent versions of Mac OS. To get to your user library quickly, from the top menu in Finder, click “Go” whilst holding down the Option (Alt) key and your user Library will appear for you to choose.

After deleting the above, try launching Elements again. Let us know if that works.

[jasont85926290]

Thanks heaps 99jon, i do have the latest version of Mojave.

I deleted the files and re launched Elements and it is still crashing.

Any other possibilities

Thanks again

[99jon]

Sorry that made no difference for you. Older software can often cause problems. There was a Mac forum suggestion related to Security & Privacy settings. I’ve not tried it personally but you could give it a try if the dialog shows PSE.

https://www.macworld.co.uk/how-to/mac-software/open-apps-wont-work-mojave-photoshop-3684425/

[jasont85926290]

Thanks 99jon legend, that was the fix

Security & Privacy- accessibility - then enable PS to control your computer

It appears to be working again without crashing