PS Elements on Win10 RAM issues [Branched from Photoshop 2018 Memory Issue]

Report · Dec 30, 2017

I also have this problem with PS Elements 2018 with WIN 10 creators update and I can't save any file, because of there "not enough RAM". I tried new installation, but it doesn't work.

Does anyone know, where Adobe saves the performance preferences?

I am going to call Adobe, but I have little hope in that Company ...

Adobe Photoshop Elements Version: 16.0 (20170902.m.113423) x64
Betriebssystem: Windows 10 64-Bit
Version: 10 oder höher
Systemarchitektur: Intel CPU-Familie: 6, Modell: 14, Stepping: 3 mit MMX, SSE (ganze Zahl), SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, Hyper-Threading
Physischer Prozessor: 2
Logischer Prozessor: 4
Prozessor-Taktfrequenz: 2400 MHz
Eingebauter Speicher: 8105 MB
Freier Speicher: 4025 MB
Für Photoshop Elements verfügbarer Arbeitsspeicher: 8 MB
Von Photoshop Elements verwendeter Arbeitsspeicher: 100 %
Bildkachelgröße: 128 KB
Bildcache: 6
Schriftvorschau: Mittel
TextComposer: Lateinisch
Anzeige: 1
Anzeigebegrenzungen: oben= 0, links= 0, unten= 1050, rechts= 1680
OpenGL: Deaktiviert.
Lizenztyp: Unbegrenzt
Seriennummer: 915507001xxx7774480
Feature::Dummy Feature: OFF
Anwendungsordner: C:\Program Files\Adobe\Photoshop Elements 2018\
Pfad für temporäre Dateien: C:\Users\JRGEN~1\AppData\Local\Temp\
Der virtuelle Speicher von Photoshop Elements hat asynchrone E/A aktiviert
Arbeitsvolume(s):
Start, 211,3G, 74,7G frei
Ordner für erforderliche Zusatzmodule: C:\Program Files\Adobe\Photoshop Elements 2018\Required\Plug-Ins\
Primärer Plug-In-Ordner: C:\Program Files\Adobe\Photoshop Elements 2018\Plug-Ins\
Zusätzlicher Plug-In-Ordner: nicht eingerichtet

Installierte Komponenten
   ACE.dll   ACE 2017/04/18-17:59:35   79.581797   79.581797
   AdbePM.dll   PatchMatch 0000/00/00-00:00:00   1.   1.
   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0
   AdobeOLS.dll   Adobe Online Services   5.0
   AdobeOwl.dll   Adobe Owl   5.2.9
   AdobePDFL.dll   PDFL 2017/01/06-01:09:52   79.211776   79.211776
   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.63.45453
   AdobeXMP.dll   Adobe XMP Core 2017/03/02-16:59:38   79.160302   79.160302
   AdobeXMPFiles.dll   Adobe XMP Files 2017/03/02-16:59:38   79.160302   79.160302
   adobe_caps.dll   Adobe CAPS   10,0,0,8
   AGM.dll   AGM 2017/04/18-17:59:35   79.581797   79.581797
   ahclient.dll    AdobeHelp Dynamic Link Library   2.2.0.1
   amtlib.dll   AMTLib (64 Bit)   10.0.0.214 BuildVersion: 10.0; BuildDate: Tue Jun 13 2017 8:28:8)   1.000000
   ARE.dll   ARE 2017/04/18-17:59:35   79.581797   79.581797
   AutoSelection.dll   Adobe Photoshop Editor   16.0
   AXE8SharedExpat.dll   AXE8SharedExpat 2017/02/24-17:53:28   79.580410   79.580410
   AXEDOMCore.dll   AXEDOMCore 2017/02/24-17:53:28   79.580410   79.580410
   Bib.dll   BIB 2017/04/18-17:59:35   79.581797   79.581797
   BIBUtils.dll   BIBUtils 2017/04/18-17:59:35   79.581797   79.581797
   boost_date_time.dll   photoshopdva   8.0.0
   boost_signals.dll   photoshopdva   8.0.0
   boost_system.dll   photoshopdva   8.0.0
   boost_threads.dll   photoshopdva   8.0.0
   cast_api.dll   Cast   1.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
   CoolType.dll   CoolType 2017/04/18-17:59:35   79.581797   79.581797
   dvaaudiodevice.dll   photoshopdva   8.0.0
   dvacore.dll   photoshopdva   8.0.0
   dvamarshal.dll   photoshopdva   8.0.0
   dvamediatypes.dll   photoshopdva   8.0.0
   dvametadata.dll   photoshopdva   8.0.0
   dvametadataapi.dll   photoshopdva   8.0.0
   dvametadataui.dll   photoshopdva   8.0.0
   dvaplayer.dll   photoshopdva   8.0.0
   dvatransport.dll   photoshopdva   8.0.0
   dvaui.dll   photoshopdva   8.0.0
   dvaunittesting.dll   photoshopdva   8.0.0
   dynamiclink.dll   photoshopdva   8.0.0
   ems.dll   Elements Organizer   16.0
   ExtendScript.dll   ExtendScript 2016/01/26-16:09:33   80.1060872   80.1060872
   Eyeopener.dll   Adobe Photoshop Editor   16.0
   FaceDetector.dll   FaceDetector 0000/00/00-00:00:00   2.0.1.1   2.0.1.1
   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339
   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339
   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339
   JP2KLib.dll   JP2KLib 2017/03/17-01:07:02   79.265847   79.265847
   libeay32.dll   The OpenSSL Toolkit   1.0.1p
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   LogSession.dll   LogSession   7.4.1.63.45453
   mediacoreif.dll   photoshopdva   8.0.0
   mona.dll   Adobe Photoshop Editor   16.0
   MPS.dll   MPS 2017/03/21-04:44:30   79.581008   79.581008
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop Elements Editor   16.0
   platform.DLL   Adobe Help System   1, 0, 0, 1
   Plugin.dll   Adobe Photoshop Editor   16.1
   PSArt.dll   Adobe Photoshop Elements Editor   16.0
   PSViews.dll   Adobe Photoshop Elements Editor   16.0
   ScCore.dll   ScCore 2016/01/26-16:09:33   80.1060872   80.1060872
   seledit.dll   Seledit   1.0
   ssleay32.dll   The OpenSSL Toolkit   1.0.1p
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412
   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1
   updatersingleproduct.dll   Adobe Updater Single Product Library   8.0.0.19 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   8.0.0.19
   VulcanControl.dll   Vulcan Application Control Library   5.2.0.35
   VulcanMessage5.dll   Vulcan Message Library   5.2.0.35
   WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

Nicht geladene Zusatzmodule: KEINE

Installierte TWAIN-Geräte: OHNE

Report · Dec 30, 2017

Branched to new discussion and moving to PS Elements Forum.

Nancy O'Shea— Product User, Community Expert & Moderator

Report · Jan 04, 2018

Meanwhile I found a workaround for my problem. Under \HKEY_CURRENT_USER\Software\Adobe\Photoshop Elements\16. 0 I created a DWORD OverridePhysicalMemoryMB (my System has about 4 GB of free space with total 8 GB RAM) with the value of 4000. Now I can open 'preferences --> performance' and change values. Anything works well again.

Obviously, PSE gets not the correct value for the available memory on my system, but I did not found the reason. That shouldn't be a problem for Adobe, their developers know how and where they grab the value. Let's see whether ADOBE contact, I have opend a telephone support request two days ago.

Report · Mar 30, 2018

I had the same problem and the Adobe tech helped me resolve it in the same way you did, it's working now and I can use the program

I suspect Adobe will face some challenges with the frequency that MS update Win 10, they may break things or introduce incompatibilities . . .

Re: Photoshop Elements 2018 memory problems - unable to edit and save files