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PSE 14 - MacBookPro (2016, Sierra, retina, touchbar) Unusably slow

New Here ,
May 06, 2017 May 06, 2017

I was using PSE 14 on my MacBookPro, late 2010, 16 GB ram, 500 G solid-state drive, using El Capitan and then Sierra. Worked fine.

I upgraded to a MacBookPro late 2016 edition, iCore 5 processor, Retina display, touchbar version, 16 GB ram, 500 gb solid state drive, using macOS 10.12.4 Sierra. NOW, PSE 14 is absolutely unusable due to long, long delays in processing. (example: lens blur that used to take 5 seconds now takes 10 MINUTES).

I have re-installed PSE 14. I have reset the PSE 14 preferences and restarted PSE 14 several times including setting the allocated RAM to both low (8000) and high (10000) allocations. The SSD has over 200 GB of available space for scratch disk. I have used OnyX to clear caches, reset preferences, re-run  daily/weekly/monthly scripts.

I can't believe I have to go back to using my older MacBookPro (2010) in order to use PSE 14. I tried Apple and -- of course -- they said it's an Adobe issue.

I've scoured Apple and Adobe discussion boards and found nothing beyond what I've tried. I'm at a loss at what to do next.

Any assistance appreciated.

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Adobe Employee ,
May 10, 2017 May 10, 2017
LATEST

Please try this on your new upgraded Mac Book Pro.

  • On your main desktop screen click on the Go button on the top menu bar.
  • Click on Applications>>open Adobe Photoshop Elements 14 folder.
  • Press and hold the CTRL key and click on the Adobe Photoshop Elements 15 app icon.
  • You will then see a menu bar>>select Get info>>Check the box where it says Open in Low Resolution.

Try using the Photoshop Elements now to see if its performing any better now.

Do let us know if this helped or not.

Regards,

Piyush

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