PSE 15 Installation Troubles (Win 10)

[jiříš17538649]

Hi,

I had PSE 11 and Premiere 11 successfully running on my PC (Win 10, 64 bit edition). Recently I bought PSE 15 (DVD in a box). I uninstalled PSE 11 completely (I left Premiere), installed PSE 15 without any problem.

But as I click on PSE icon program breaks down immediately. I do not see anything, just pop-up window saying that “Windows are searching for reasons of the failure”. If I install the same copy of PSE 15 on a different computer of mine (much older, weaker, but with the same operating system and same antivirus (AVG)) it runs smoothly. Meantime I tried all the hints from Adobe Troubleshoot Installation. I also tried to download from web, install directly in disk C: root directory, on different drive. Unsuccessfully. What is wrong?

Thanks.

Jiri

[andaleebfatima1 · Accepted solution]

Please see- Error: Editor has stopped working in Adobe Photoshop Elements and Photoshop Elements and Premiere Elements do not launch | Windows 10

Thanks

Andaleeb

[jiříš17538649]

Great! It helped.

Thanks a lot!

Jiri

2016-12-08 18:39 GMT+01:00 andaleebfatima1 <forums_noreply@adobe.com>:

PSE 15 Installation Troubles (Win 10) created by andaleebfatima1

<https://forums.adobe.com/people/andaleebfatima1> in Photoshop Elements

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