PSE 15 ~ Text tool not working ~ Need help

Report · Nov 04, 2017

I use PSE 15, have used several prior versions of PSE without issue for using the Text Tool. However, I am unable to in 15. I get an error message that says: "Could not complete your request because something prevented the text engine from being initialized. Click here for trouble shooting solutions"

I click on the blue 'click' hyperlink, nothing happens. Do I have a faulty version? Is there a setting I need to change? I cannot figure this out after multiple tries.

I have tried going to Adobe contact us for support, but the available options seem to have a problem for days and won't let me connect.

Report · Nov 08, 2017

Hi,

Request you to please try the solution mentioned at following post:

Re: Something prevented the text engine from being initialized, PSE 15

Thanks,

Arshla