• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

PSE 15 update - Scanner quit working

New Here ,
Nov 03, 2016 Nov 03, 2016

Copy link to clipboard

Copied

I guess there is always a downside to updates.  PSE 15.1 came out today, updated and now my scanner which was working perfectly yesterday is not recognized.

Whatever Adobe did, I hope they undo.

Very frustrating!  hope someone has some ideas!

tim

Views

334

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 03, 2016 Nov 03, 2016

Copy link to clipboard

Copied

Suggest that you try a system restore to a point in time when you could use the scanner.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 03, 2016 Nov 03, 2016

Copy link to clipboard

Copied

LATEST

Thanks for the suggestion.  Actually the fix was easier!  After you install the update, restart the computer and all its well!  I tired that before anything else and it worked.  The joys of updates and supposedly seamless updates!!

thanks for responding

tk

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines