PSE 15 (Windows 10) crashes: "Elements 15 Organizer has stopped working"

[8bitbrent]

My PSE 15 crashes on Windows 10 with the "Elements 15 Organizer has stopped working" error.

I have tried all the fixes mentioned throughout this forum to no avail. I have reinstalled PSE 15 only to have it crash again after importing my photos and adding a few tags.  It always crashes as soon as my catalog is loaded.

Any help is appreciated.

My EventLog:

[Anwesha Dev Chaudhary]

Sorry for the inconvenience.

Please try out the steps mentioned below and let us know if it helps:

1. Launch Elements Organizer while keeping the Shift key pressed to open the Catalog Manager.
2. In the Catalog Manager dialog, click New to create a catalog. Provide a name for the catalog, and then click OK.
3. Launch the Preferences dialog (Ctrl/Cmd + K).

• 1. In the Preferences dialog:
  2. In the Media Analysis tab, deselect all checkboxes.

• In the Files tab, deselect the checkboxes:
  --Automatically Search for and Reconnect Missing Files
  --Automatically Generate Thumbnails for Video Files

   4.  Start Elements Organizer.

   5. If Organizer launches without any issues, switch back to your older catalog.

Thanks,
Anwesha

[Bettsbell123]

I have the same problem, with Elements 15 crashing every time I try to get photos. I have done what you suggested above and it crashed as soon as I tried to get photos into the new catalog. Does this mean it is not a catalog issue. What do I do next?

[sues13170076]

Were you ever able to resolve this issue? I too am dealing with the same issue and am beyond frustrated with trying to resolve it.

[8bitbrent]

I haven't had a chance to try this fix.  I am not optimistic.  I hope to try the fix in a week or two (it's on my mother's computer).  I will report back after I try it. 

[kevinc57627870]

Thanks,Anwesha

I was having the same issue and this worked for me.

Thanks!

[8bitbrent]

This did not fix mine.  Over the last few months I've tried every suggestion I could find.  Reinstalling, restarting, clearing this, clearing that, changing several preference options, new catalogs, old catalogs, etc., etc.  This is broken software that will never be fixed.  A waste of my money. 

[8bitbrent]

Adobe PSE 15 has been on my computer but I've never been able to use it because it crashes. I have tried every imaginable fix to no avail.

For a second I considered buying PSE 18 which was announced today but I have no guarantee that it would work without crashing. And from the lack of support from Adobe I'm not inclined to make the purchase again.

[Anwesha Dev Chaudhary]

Try downloading free trial of PSE2018 from Download Photoshop Elements | 2018, 15, 14, 13, 12, 11, 10

Let us know if Elements Organizer still crashes, we will then need detailed crash report from your machine.

Thanks,

Anwesha

[8bitbrent]

PSE2018 crashes in the exact same manner. 
How do I generate a crash report from my machine?