PSE 2020 - I can't access; it says my operating system W10 latest version is not supported

[defaultfgwywozhq6zo]

I cannot get in to PSE 2020; I can sign in to Adobe, but afterwards I get nowhere.

[Test Screen Name]

What is your actual Windows 10 version/build number? Sometimes people think they have the latest, but updates failed. 

[Jeff Arola]

It says your operating system or does it say your internet browser is not supported?

Can you post a screenshot of the exact message?

If your serial number shows on the screen, please redact it before posting the screenshot.

[defaultfgwywozhq6zo · Accepted solution]

It turns out to be a fault that had to be corrected by an Adobe adviser; something to do with Creative Cloud problem.