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PSE 2020 Keeps Crashing

Community Beginner ,
Jul 13, 2021 Jul 13, 2021

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Frequently when I try to save a PSD file my Mac will crash and freeze on me. I'm using Mojave V. 10.14.6.    I have 228.77 GB avail of 1.03 TB.  I get the spinning color wheel and have to shut down the computer.  When I open again and try to retrieve my PSD file it's corrupt (see attached).  Anyone have any solutions?  So frustrating to have to start all over! Thank you.PSD.png

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Bug, Crash or freeze, Mac, Performance

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Adobe Community Professional ,
Jul 14, 2021 Jul 14, 2021

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Hi,

 

Not sure if this fix will work but try following the instructions in this Adobe Knowledge Base Article:

 

https://helpx.adobe.com/photoshop-elements/kb/editor-does-not-start-freezes-mac-mojave.html

 

(The article mentions Photoshop Elements 2019 but it's applicable to Elements 2020 too).

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Community Beginner ,
Jul 14, 2021 Jul 14, 2021

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Thank you for the idea. Mine were all checked as ok so that wasn't the issue.

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